Vendor FAQs

1. How do I become a vendor on UniBazaar?

To become a vendor, click on the “Register as a Vendor” button on our website, fill out the registration form with accurate details, and submit the required documents for approval.

2. What are the commission charges?

UniBazaar charges a 10% commission on every sale made through the platform.

3. Who handles shipping costs?

Vendors are responsible for handling shipping costs. Ensure you set accurate shipping rates for your products.

4. Are there specific packaging guidelines?

Yes, vendors must adhere to UniBazaar’s packaging guidelines to ensure consistent branding and customer satisfaction. You can find the guidelines in your vendor dashboard.

5. How and when do I get paid?

Vendors can submit a withdrawal request through their dashboard. Payments are processed within the timeline specified in our payout policy. Ensure your payment details are up-to-date.

6. What products can I sell on UniBazaar?

You can sell any products that comply with our Prohibited Items Policy and local regulations. Ensure your listings are accurate and adhere to UniBazaar’s quality standards.

7. Can I run promotions for my products?

Yes, vendors can run promotions and discounts through the vendor dashboard. Additional promotional services are also available for a fee.

8. How do I handle customer complaints?

As a vendor, you are responsible for addressing customer complaints regarding your products. Maintain professional communication and resolve issues promptly.

9. What happens if I violate the terms and conditions?

Violating UniBazaar’s terms may result in penalties, suspension, or termination of your vendor account. Ensure you comply with all platform policies.

10. Who resolves disputes with customers?

UniBazaar provides mediation services for disputes. However, the vendor is primarily responsible for resolving issues with customers.

11. How do I update my product listings?

You can update product descriptions, images, and prices directly from your vendor dashboard.

12. Is there a monthly fee for being a vendor?

No, there is no monthly fee to join as a vendor. We only charge a 10% commission on each sale.

13. Can I sell internationally?

Yes, you can sell internationally. Ensure your products comply with export regulations and provide accurate shipping rates.

14. How do I deactivate my vendor account?

To deactivate your account, contact vendor support with a written request. Ensure all pending obligations are settled before account closure.

15. Who do I contact for vendor support?

For any assistance, contact our Vendor Support Team via: